Shipping Rates & Policies
Operation Time
- Monday – Friday (9:00 am – 4:00 pm) except Public Holidays.
Shipping Cut Off
- Order Cut-off: 12:00NN (All orders placed and paid by 12NN during working days will be processed the same day and booked with our partner courier for pick-up. All orders made after 12:00NN will be processed the next working day.
- Tracking and Tracing – We will provide you with a tracking link from the courier once the parcel is shipped. If the delivery provider doesn’t have a tracking and tracing portal – we will provide you with the portal to show the status.
- Delivery of orders: Our couriers deliver products from Monday to Friday until 1800H. They will contact you directly at the mobile number you provided.
Shipping Fees
- Singapore:
- SGD 2.00 Via Singpost (No Tracking)
- SGD 3.50 via Qexpress (With Tracking)
- FREE SHIPPING for orders over SGD 40.00
- Malaysia: SGD 6.00
- Indonesia: SGD 7.50
- Philippines: SGD 11.50
FREE INTERNATIONAL SHIPPING FOR ORDERS OVER 100.00
Shipping & Delivery
Singapore via Singpost (3-4 working days) and 2-3 working days via QExpress. We accept warehouse pick-up or same-day delivery (via grab) as arranged; you may reach us at WhatsApp +6598575028 for more details and inquiries.
International Shipping- QExpress delivers within 7 working days worldwide. The delivery timeline starts when the parcel is handed over to the courier.